ECall For Installers

 

ECall alarm server is the best value alarm management software for you and your clients.
Save on installation time and provide value. ECall gives you the edge you need when tendering for new nurse call system installations and maintaining existing installations.

We have a generous licensing arrangement – you will be pleasantly surprised at how cost effective ECall is for your clients.

Embrace new technologies and grow your systems with ECall alarm server. Connect building management, fire alarm and security systems for a complete solution. Get creative and use our script engine to add your customized solutions and add new functionality such as call/ input upgrading or group resets to the existing hardware.

We have created tools within ECall to help you manage your infrastructure and make the best of existing hardware.

ECall alarm server gives you and your clients more options.

Integrate Different Nurse Call Systems

As standard ECall alarm server comes with two communications ports to mix and match your systems.

Make the most of our software licensing. Some protocols are only half duplex, send one protocol in and a different protocol out from the same com port.

ECall supports over 42 protocols – if we don’t have an input protocol for your system you can provide us with the detail and we will integrate it for you. Alternatively write your own software interface with our scripting system in C++, Pascal, JScript or Basic Script.

With ECall’s scripting parser – you can attach any TCP/IP, UDP or Serial RS232 input devices to ECall’s alarm management engine – provided you understand the protocol. Quality manufacturers utilize open standard protocols, this allows customers to adopt new technologies with confidence.

Documentation is provided detailing our open standard protocols. Insist on open standard protocols when selecting your hardware and software to protect your investment.

Build Your Own Nurse Call System

Utilize Inovonics Echostream devices to their full potential. ECall alarm server and Inovonics Echostream devices form a perfect partnership. The wireless technology in these devices is incredible and is fully supervised by ECall. Echostream is one of the featured “Learning” systems built into ECall. Check out their transmitters and repeaters – you will be impressed by how well these work.

Use off the shelf pendant transmitters, PIRs, smoke alarms or the universal transmitters for door monitoring or your own switching devices. Select one of our supported messaging systems and you will have a secure feature packed system ready to configure and install. For more Inovonics Echostream information see www.inovonics.com

As ECall alarm server comes standard with two communications ports – you can build a fully functional nurse call system without additional ECall software licensing costs.

With ECall alarm server you can build your own monitoring station solution using alarm panels that support contact ID and a suitable receiver to connect to ECall alarm server.

Install

Get it right first time. Add 1000’s of alarm inputs in seconds. Program a full site in a few hours, then test raw protocol data before you arrive at site. ECall alarm server will help you do this.

We have additional software tools to help you install our software, retrofitting older and under performing nurse call system software is a specialty of ECall. Let us know if a new tool would help you convert your sites to ECall – this can sometimes save many hours and helps accurately recreate the existing functionality whilst adding ECall’s unique features.

ECall automatically backs up its own database – you can make an error then roll back to the beginning of the change. We do recommend backing up your client’s data regularly.

Teach your system something new. ECall supports “learning” of scripted alarm inputs and supported protocols.

Work smarter. Accurate changes can be completed quickly with ECall. Make site wide, detailed changes to messaging structure without having to re-label every single message whilst maintaining the flexibility to completely customize a single alarm input.

Reliability

We understand the onsite requirements and need for 24 hour up-time. Many features have been implemented in the software to keep your systems running smoothly and reliably.

Send yourself an email from ECall alarm server daily to let you know everything is ok, or setup fault alarms to be sent directly to your support inbox after a defined outage period. Have a non urgent fault on an alarm input? Force inputs on or off for a day or two until repairs can be made.

Optional Software Modules

  • Additional ECall Windows Client License, 1 server and 1 Client license provided as standard – perfect for nurses stations or other key locations requiring access to messaging and reporting.
  • Additional Com Port License – RS232/485/UDP Server/UDP Client/ TCP Server/ TCP Client. Add as many as the computing hardware and processing ability supports. 2 com ports provided as standard.
  • Analogue voice lines & hardware for text to speech messages.
  • Contact ID dialer hardware for connection to Monitoring Stations
  • Email Server License- send messages to email recipients from ECall or deliver scheduled reports.